Help Center
Everything you need to know about using WishYork.
Getting Started
How do I create a list?
Click the 'New' button in the hub and select 'Collection'. Give it a name and you're ready to go!
How to add items?
Paste a product URL or type a name. WishYork will automatically fetch details like images and prices.
Sharing with others
Use the Share button on your list to get a link you can send via WhatsApp, social media, or email.
Following friends
Search for your friends and follow them to see their public wishlists on your home feed.
Privacy settings
You can set lists to Private, Followers Only, or Public. Private lists are only visible to you.
Removing content
You can delete any item or entire collection from the respective 'Options' menu.
Gifting
Reserving a gift
Tap 'Reserve' to let others know you're handling it. This prevents duplicate gifts.
Buying the gift
After reserving, click 'Go to Store' to buy the item. Return and confirm to mark it as bought.
Safe coordination
Coordinate delivery via our secure message box. Never feel pressured to share your home address.
Does the owner see it?
No, we keep reservations secret from the owner to maintain the surprise until the event!
Cancel reservation
If you change your mind, please unreserve the item so someone else can gift it.
How safety works
We recommend using cargo branches or public meeting points for anonymous delivery.
Double gifting
Our system prevents two people from reserving the same item simultaneously.
SecretYork
What is SecretYork?
It's a digital Secret Santa engine. Everyone joins, and the system matches givers randomly.
Creating a draw
Choose 'SecretYork' from the Hub, set a date, and invite your friends to the draw.
Joining a draw
Use the 6-digit invite code or click the invite link sent by the organizer.
How matches work
The system automatically matches everyone on the set date and notifies all participants.
Exclusion rules
Organizers can set rules (e.g., couples can't pick each other) before the draw starts.
Price limits
You can set a suggested budget to ensure everyone receives gifts of similar value.
Anonymous messages
Send anonymous questions to your match if you need more info about their preferences.
Account
Editing profile
Go to Settings to change your avatar, bio, location, and global gifting preferences.
Account privacy
Private accounts require follow requests. Your activity is hidden from the public explore feed.
Deleting account
You can delete your account from Settings. This permanently removes all your lists and data.
Changing username
You can update your @slug in settings, but older links to your profile will stop working.
Data export
Download all your wishes and collections as CSV or PDF from the Settings page.
What happens to data?
Upon deletion, all your lists, wishes, and activity are permanently wiped from our servers.
Events
Mission Planner
A centralized hub to manage complex events like weddings or moving houses.
Creating events
Start an Event from the Hub. Add tasks, budget items, and recruit your team.
Inviting collaborators
Add members to your event to share tasks and coordinate planning in real-time.
Task management
Track progress with checklists and keep everyone updated with the live event feed.
Group Wishes
Collaborative lists
Group Wishes allow multiple people to add items to a shared planning vault.
Starting a group list
Perfect for shared goals or group holiday planning where everyone contributes ideas.
Group invites
Invite friends to join the group list so they can add their own wishes and see the squad's progress.
Tracking progress
See who added what and which items have been fulfilled by the community.
Browser Extension
What is the extension?
A tool that lets you add items to your WishYork lists directly from any online store.
How to install?
Drag the WishYork bookmark to your browser's favorites bar. No complex installation needed.
How to use?
While browsing any store, click the bookmark to instantly send that product to your WishYork vault.
Privacy & Safety
Blocking users
Blocking someone prevents them from seeing your profile and interacting with your lists.
List visibility
Control who sees your wishes. Choose between Public, Followers, or Invite-Only links.
Reporting content
Report inappropriate content or profiles using the 'Options' menu. Our team reviews report daily.
Payment safety
WishYork never handles your payments directly. All transactions happen on the original store sites.
Still need help?
Contact us at support@wishyork.com and we'll get back to you as soon as possible.
Send an Email